National Newswatch

Customer headaches persist over Air Canada booking system ahead of travel season

Dec 11 2019 — Christopher Reynolds, The Canadian Press — MONTREAL — More than three weeks after Air Canada launched a new booking system, customers continue to encounter headaches on the cusp of holiday travel season. The airline introduced the reservation system on Nov. 18, triggering a barrage of social media complaints from passengers who had difficulty accessing their booking information or reaching customer service agents Edmonton resident Ray […]

Transcontinental CEO calls bid to ban flyers in Montreal ‘incoherent’

Dec 9 2019 — Christopher Reynolds, The Canadian Press — MONTREAL — A proposal by a Montreal municipal committee to drastically cut down on mail flyers is "insensitive, incoherent and impractical," according to the CEO of Transcontinental Inc. Francois Olivier said Monday a recommendation last week by the municipality's environmental committee to distribute the discount flyers only to residents who opt in fails to take into account Quebec […]

CN, Teamsters reach tentative strike deal, economic fallout still top of mind

Nov 26 2019 — Christopher Reynolds, The Canadian Press — MONTREAL — An end to a nationwide rail strike that has gripped the country for eight days is within sight, but concerns linger over the economic fallout. Canadian National Railway Co. and Teamsters Canada reached a tentative deal Tuesday to renew a collective agreement for more than 3,000 workers, ending a strike that halted shipments, triggered layoffs […]

CN, Teamsters reach tentative strike deal, economic fallout still top of mind

Nov 26 2019 — Christopher Reynolds, The Canadian Press — MONTREAL — An end to a nationwide rail strike that has gripped the country for eight days is within sight, but concerns linger over the economic fallout. Canadian National Railway Co. and Teamsters Canada reached a tentative deal Tuesday to renew a collective agreement for more than 3,000 workers, ending a strike that halted shipments, triggered layoffs […]

Guinean-Canadians in Montreal protest possible third presidential term

Oct 26 2019 — Christopher Reynolds, The Canadian Press — MONTREAL — Alpha Diallo arrived in Canada from Guinea in 2009, a year before that country's president won his first election and raised hopes amid the nation's sole democratic transition of power since independence from France a half-century before. A decade later, the 40-year-old financial adviser stands disillusioned, chanting with other demonstrators along downtown Montreal's main east–west artery. […]

Guinean-Canadians in Montreal protest possible third presidential term

Oct 26 2019 — Christopher Reynolds, The Canadian Press — MONTREAL — Alpha Diallo arrived in Canada from Guinea in 2009, a year before that country's president won his first election and raised hopes amid the nation's sole democratic transition of power since independence from France a half-century before. A decade later, the 40-year-old financial adviser stands disillusioned, chanting with other demonstrators along downtown Montreal's main east–west artery. […]

‘Ladies and gentlemen’ a phrase of the past on board some Canadian airlines

Oct 16 2019 — Christopher Reynolds, The Canadian Press — TORONTO — Several Canadian airlines have scrubbed the phrase "ladies and gentlemen" from their in-flight announcements — or are considering the change — replacing the gendered language with non-binary terminology as part of a broader shift toward corporate inclusivity. Air Transat said in an email it has stopped using the salutation as well as its […]

Montreal demonstrators protest Turkish military invasion in northern Syria

Oct 12 2019 — Christopher Reynolds, The Canadian Press — MONTREAL — Demonstrators gathered in Montreal Saturday to protest Turkey's incursion into northeast Syria, warning of humanitarian disaster and U.S. strategic folly. Members of the Kurdish-Canadian community said the Turkish assault could upend the stability of a fragile region, trigger an ethnic cleansing of Kurds and roll back progress against militants affiliated with the Islamic State, also known […]