Customer headaches persist over Air Canada booking system ahead of travel season
Dec 11 2019 — Christopher Reynolds, The Canadian Press — MONTREAL — More than three weeks after Air Canada launched a new booking system, customers continue to encounter headaches on the cusp of holiday travel season. The airline introduced the reservation system on Nov. 18, triggering a barrage of social media complaints from passengers who had difficulty accessing their booking information or reaching customer service agents Edmonton resident Ray […]